Program Manager I
Job Title: Program Manager I
Reports To: Program Director
Position Status: FLSA Status
Exempt Status: Non-Exempt
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Position Summary:
The Program Manager (PM) position is a role in which a person is on a career path to becoming a Program Director. The PM is responsible for overseeing one program while learning multiple sites under the direction of a Program Director. The Program Manager ensures compliance with all aspects of the programs in regard to the persons served, organization, employees and property. The Program Manager is responsible for providing effective leadership and accountability which fosters growth and the development of Program Coordinators and Direct Support Professionals. When the PM has mastered the oversight of one site and has the qualifications of a Designated Coordinator under the MN 245D regulations, the PM may be considered for promotion into a PM2 position. The office for this position will be at one of the sites, which serves as a “home base” for the PM. It is expected that the PM be “hands on” and present at both sites regularly, modeling the high quality care that OMI provides to the persons served.
Essential Duties:
All duties to be performed according to the established standard and in compliance with all company policies and procedures while maintaining regular, prompt attendance:
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Supervise and oversee one program/site and trained at multiple sites.
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Ensure compliance with state and county regulations governing the programs by reveiwing all the license requirements and completion status.
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Ensure proper support of staff, persons served, support teams, and the facility.
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Perform quality audits and report results to the Program Director and Lead Program Director.
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Provide support to Program Coordinators by addresssing issues consistently and in a timely manner.
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Provide the appropriate supports tailored to the needs and desires of each person served to enable each to live as independently as possible.
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Facilitate training and development of PC's and staff, monitor the work of the PC's, manage performance and provide coaching.
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Provide continual input, development, improvement, and implementation to program planning for persons served.
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Ensure there is adequate shift coverage at all times. This may include staying beyond a scheduled shift or covering/splitting open shifts with the PC, DSPFT and/or other Direct Support Staff. Provide coverage for PC's when absent.
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Supervise and assist in general upkeep and repair of facilities and organization vehicles by completing scheduled chores and promptly reporting any maintenance-related issues to supervisor.
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Learn from the "On-Call" reports how to handle issues that come about during non-office hours. After a year in a Program Manager position, will be responsible to fulfill the duties of "On-Call" leader as noted in the rotational schedule.
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Learn to adjust work schedules based on the support needs of the sites/programs.
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Participate in PD/PM team meetings.
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Professionally represent the Organization and Department or Site to current employees, volunteers, vendors, and community.
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Participate in Organizational events and activities
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Maintain a clean and organized work environment.​​​
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Required Qualifications and Education:
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Work at least two years as a Program Coordinator.
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Maintain acceptable clearance of the DHS Background Study.
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Obtain and maintain OMI Medication Administration certificate within 60 days of hire.
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Valid U.S. Class D Driver's License with acceptable record under insurance guidelines.
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Ability to lead individuals we serve and display appropriate behavior as a role model, work without immediate supervision, multi-task, effectively communicate, make decisions, accept and follow change, and interact with others at all levels of the organization.
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Ability to effectively present information and respond to questions from Supervisors, Directors, clients, customers, and the general public. Read, Write, and Speak English fluently.
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Reasoning ability to solve practical problems, deal with a variety of variables in situations, interpret a variety of instructions in written, oral, or schedule form.
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Ability to prepare food/meals: Understanding of ingredients, measuring sizes, following a recipe, and preparing all types of foods.
Work Environment and Physical Demands:
The work environment may be slow or fast paced, depending on what is happening at the client home. This is an environment of constantly working with others. The noise level is generally moderate but can be loud.
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Regularly lift up to 20 lbs and occasionally lift and move up to 50 lbs to waist height unaccompanied.
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Alternate sitting and standing and walking for duration of shift.
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Frequently required to walk, stand, bend, twist, or stoop.
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Frequently apply coordinated use of hands and fingers to grasp, feel objects, transfer small items from one hand to another, fine manipulation, and bilateral reach with arms.
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Use of close vision, color vision, and ability to adjust focus.​
Pay and Benefits
Starting pay range for this position is $23.00-25.00/hr. Overnight sleep shifts paid at minimum wage (can sleep at work on designated sleep shifts only). Benefits for Full Time are Health, Dental, and Vision Insurance, Healthiest You Teledoc, H.S.A., Life Insurance, Short Term Disability, Long Term Disability, 401k, 401k Match, Paid Time Off, Paid Sick and Safe Time, Holiday Pay, Employee Assistance Program, and pay differential for working holidays and weekends. On-Call pay when on rotation.
EEO/AAP Employer
All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, familial status, marital status, national origin, public assistance status, race, religion, sex, sexual orientation, gender identity, or membership or activity in a local human rights commission.
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